AVENTURA, Fla. -

A volunteer for the Miami Dolphins who reported abuse and harassment by Richie Incognito is glad the incident has become public, despite a confidentiality agreement she had to sign with the team.

Through interviews and conversations with Natacha Payen's family and confidantes, Local 10 has learned the outgoing, charitable volunteer worker was scared and helpless following the encounter with Incognito during the team's charity golf tournament in May 2012.

Though she filed a police report, she did not go through with pressing charges.

"She told me when she worked for them, she was kind of like guarding the door," said Naomi Payen, referring to her cousin's volunteer position during team events. "She said, like (player) Reggie Bush, she wasn't allowed to speak with him and anything they spoke about was confidential."

Any agreement Payen might've signed to volunteer with the team would not apply to allegations of criminal behavior, according to police.

The police report details Payen's allegations of Incognito's behavior as she volunteered at one of the greens in an isolated area of the golf course during the tournament.

She alleges he rubbed his golf club against her genitals, her stomach and her chest and used it to knock sunglasses off her head. Then, she reports, he leaned up against her from behind as if dirty dancing, saying "Let it rain" as he emptied a bottle of water in her face.

Dolphins veteran Nat Moore, according to the police report, said the Dolphins would handle it.

Local10 went to the North Miami Beach headquarters for his foundation, where workers said Moore was unavailable.

"I was informed that you guys should call the Miami Dolphins with any questions you have," said one worker there.

But the Miami Dolphins spokesperson said the team would not comment.

Payen's neighbors did.

"The money and the legend they create for themselves creates a buffer between reality and what is right, and adhering to a moral compass," said Ana Soto. "And what they get away with. They think they're above it all."