LAKE BUENA VISTA, Fla. – What should have been a magical day for Walt Disney World guests hit a road bump when they were stuck on a stalled monorail Tuesday morning.
Guests said it got so hot inside the cabins, they had to open the emergency windows for ventilation.
"We were all so hot and people were close to passing out so we took the windows," one guest said.
That guest said passengers were stuck for about 50 minutes until the monorail began rolling backward to Disney's Transportation & Ticket Center. Another guest estimated that the wait was about 30 minutes.
Disney officials said the monorail experienced "down time" but did not have information about when it happened or for how long. A spokesperson did not confirm whether guests pushed opened emergency windows.
Video shows the monorail was moving again around 11 a.m.