Artificial intelligence is already part of everyday life, from voice assistants like Siri and Alexa to ChatGPT and the recommendations that pop up on phones for what to buy or watch.
Now, AI is becoming a bigger part of healthcare, with hospitals and doctors’ offices using the technology in ways that some say are making care better for patients.
Dr. Jennifer Goldman, a primary care physician and chief medical information officer at Memorial Healthcare, is leading efforts to bring AI into the hospital and the exam room.
“It actually makes healthcare more human,” Goldman said. “I’m no longer having to look at a computer and type during the visit. I can listen more fully to my patients.”
Patients like Alexandra Tuduce Sanchez say the technology also makes communication and coordination between providers easier.
“If you need to see a neurologist or GI doctor, everybody has all the history of what you’re taking, what could be causing some of your symptoms,” Sanchez said.
In the fast-paced and constantly evolving healthcare world, experts say AI tools use specialized algorithms to document and summarize patient visits. They can also help screen patients for diseases, including diabetic retinopathy, earlier than ever.
Goldman said that, with a patient’s permission, she can use her phone during an exam to take notes, and the AI system will automatically transcribe the visit into a medical note.
“If my patients agree to let me use my phone in the exam room to take notes, then it will actually transcribe the visit in a note for me,” she said.
Goldman said Memorial Healthcare has been implementing AI for the past two years and believes the technology is only beginning to change healthcare.
“It makes the world a little smaller,” she said. “It’s not you alone in the exam room. You have the benefit of all the research and the community of physicians around you.”
AI tools can also identify subtle fractures, microscopic tumors and early brain lesions on scans that human eyes might miss.
Studies also show that AI scribes and automated note-taking systems reduce the hours physicians spend on paperwork, helping reduce burnout.
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