wplg logo

Video shows McDonald’s employee attacked because customer’s McChickens ‘took too long’

DAVIE, Fla. – A McDonald’s employee spoke exclusively to Local 10 News about a customer who attacked her, seemingly out of nowhere.

Daniel Suarez-Tellez, 21, bonded out of the Broward County Jail Wednesday after Davie police said he was seen on surveillance video assaulting a restaurant employee. On Thursday, that video was released.

It happened at a Davie McDonald’s just before 11 p.m. Monday.

A customer attacked a McDonalds employee and was arrested. (WPLG)

Sarathel Allen found herself in the middle of a violent confrontation with a customer. The employee said the man ordered six burgers that needed to be cooked and also orders of French fries at the drive-thru, so she told him to pull around the restaurant so she could bring out the order.

“When I came to the window to give it to him, he was so drunk, he couldn’t understand,” Allen said.

That’s when she said the suspect began to attack her.

“He went to arguing and yelling at me, he went to pushing the door on me as I am giving the bag to his friend. I’m like, ‘Sir, why are you doing this?’ And he is like, ‘Y’all took too long with my food.’”

Allen said the customer kept yanking at the door. “He kept yanking it and pulling it back and forth.” She ended up grabbing a steel pole to keep the man back. Two other employees ran to help and grabbed what they could. Eventually they were able to control the situation, police said.

Cameras inside of the McDonald’s on West South Route 84 and Northwest 136th Avenue were rolling the entire time. An outdoor camera showed the customer stumbling out of the driver’s side of the car as he approached the locked door of the dining room that was closed.

On camera, after he did get his food, he dropped it and was seen trying to pick it up.

Suarez-Tellez was arrested on charges of aggravated assault and battery. The judge said there was “probably cause” to charge him.

The judge ordered Suarez-Tellez not to return to the McDonalds, to which he replied, “That’s perfect.”

Police were able to track down Saurez-Tellez after McDonald’s workers ran outside and snapped cell phone photos of the car’s license plate as he drove away.

“Over six McChicken’s and a large fries, that was not called for,” Allen said.

About the Authors:

Terrell Forney joined Local 10 News in October 2005 as a general assignment reporter. He was born and raised in Cleveland, Ohio, but a desire to escape the harsh winters of the north brought him to South Florida.

Roy Ramos joined the Local 10 News team in 2018. Roy is a South Florida native who grew up in Florida City. He attended Christopher Columbus High School, Homestead Senior High School and graduated from St. Thomas University.