CORAL GABLES, Fla. – Relatives are heartbroken by the death of Frank Ordonez, but they’re also angry.
They want answers after Ordonez, a UPS delivery truck driver, died during a shootout between police and suspects on Miramar Parkway during rush hour.
His stepfather has been very vocal in the days since the shooting, saying the situation was chaotic and made worse by police tactics.
It began after two men robbed a jewelry store in Coral Gables.
The pair then took Ordonez hostage inside his UPS truck, leading police on a chase through Miami-Dade County and into Broward County.
It would end in a bloodbath -- a shootout between police and the suspects that would also claim the life of a nearby motorist, Rick Cutshaw, 70, in addition to Ordonez and the two suspects.
Cutshaw’s family is scattered across the country and around the world.
They're shocked and they also want answers as to how and why this escalated so quickly.
The medical examiner released both bodies to the families but did not share the exact causes of death.