FORT LAUDERDALE, Fla. — Callers to Broward County’s 911 center will be able to livestream video to dispatchers, giving them ― and responders ― a clearer view of an emergency situation, officials say.
Broward commissioners approved the upgrade to its 911 system on Tuesday. It’s part of an agreement with Motorola that will cost $25 million over the next decade.
Similar technology is already being used in Miami-Dade County.
“This takes it to a whole another level of technology,” Broward Mayor Mark Bogen said. “This is like going from the modem to high-speed internet.”
The system will also allow callers to send recorded video.
“You can actually send a video to the 911 operator to show where you are at, to show what is going on,” Bogen said.
It will also have enhanced digital location-tracking capabilities.
“It gives the person answering the phone more opportunity to know what is going on and also to help identify that person and their location more accurately,” Bogen said.
All together, Bogen said the upgrade “really gives our law enforcement and 911 dispatch such a much bigger picture of how they can provide help to the person in need.”
“It is worth providing the safety to the public,” he said. “Saving one life is worth it.”
The new system is set to come online by mid-2028.
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