MIAMI-DADE COUNTY, Fla. — A UPS driver is facing multiple felony charges after investigators say he stole a luxury Rolex watch from a package and was later caught opening a bait package containing Samsung cellphones during a law enforcement sting in Miami-Dade County.
According to an arrest report from the Miami-Dade Sheriff’s Office, Dennis Michael Millwood, 55, of Miramar, was arrested Thursday following a weeks-long investigation conducted by UPS investigators and MDSO’s Organized Retail Crime (ORC) Squad.
The report states that UPS investigators began looking into a series of thefts involving packages whose contents disappeared while in transit through the company’s Hialeah distribution center at 6001 E. Eighth Ave.
Investigators reviewed surveillance video and alleged that Millwood routinely arrived before his scheduled shift and removed packages from the “Lakes Box Bottom Slide,” an area containing packages that were not assigned to his delivery route. Those packages were then loaded into his assigned UPS truck, investigators said.
Authorities said packages assigned to Millwood’s route were normally loaded from a different conveyor system, making his actions outside the scope of his job responsibilities.
Rolex reported missing
The investigation focused in part on a package containing a Rolex watch valued at approximately $55,000.
According to the report, surveillance video from June 9 showed Millwood loading the package into his truck. Tracking data later confirmed the package remained inside his vehicle, authorities said.
Millwood later told UPS the package had been mistakenly loaded onto his truck and transferred to another driver responsible for rerouting misdirected deliveries, according to detectives.
Detectives said the package ultimately reached its intended recipient, but investigators said the recipient discovered the Rolex watch was missing when the box was opened.
UPS investigators said “RFID” (Radio Frequency Identification) data confirmed the package had been inside Millwood’s truck before it was delivered.
Investigators also alleged that on Wednesday, Millwood selected four additional packages that were not assigned to his route. One of those packages was later found to have been opened and resealed, authorities said.
Sting operation leads to arrest
On Thursday, investigators conducted a controlled operation using two packages containing Samsung cellphones, GPS tracking devices and a hidden security dye pack designed to activate if the packages were opened without authorization, the arrest report stated.
According to the report, investigators watched live surveillance footage as Millwood loaded four packages from the same conveyor, including the two bait packages, into his UPS truck before beginning his delivery route.
Authorities followed Millwood and said he stopped near Northeast 132nd Terrace, where he allegedly opened one of the controlled packages.
Investigators said the security dye pack activated when the package was opened, covering Millwood’s hands in red dye.
An MDSO sergeant reported seeing Millwood frantically attempting to wash the dye off his hands using a towel, paper towels and water before continuing his route.
Detectives arrested Millwood a short time later while he was making another delivery near Northeast 127th Street, authorities said.
A search of the UPS truck uncovered the opened package, which investigators said had been resealed and placed back on a package rack. The Samsung phones and GPS tracker were recovered from another area inside the truck, according to the report.
Investigators said the two phones had a combined value of approximately $2,399.
Investigators say driver admitted opening packages
After being advised of his Miranda rights, Millwood initially denied opening or taking any packages, according to the report.
Investigators said that after being shown surveillance video, Millwood admitted to tampering with and opening one of the controlled packages.
When questioned about the missing Rolex, investigators said Millwood first denied taking the watch. He later allegedly told detectives he had given it to a friend named “Chris” after keeping it for about a week, the report stated.
According to the report, Millwood refused to identify the friend or provide any additional information, saying he did not want to get him into trouble. Investigators said he also offered to retrieve the watch if he were released.
The report states that when asked why he repeatedly selected packages that were not assigned to his route, Millwood responded that he “does that all the time.”
Millwood was arrested and transported to the Turner Guilford Knight Correctional Center.
Court records show he faces a charge of second-degree grand theft.
As of Friday afternoon, Millwood remained held at TGK on a $7,500 bond.
Local 10 News has reached out to UPS for comment and is awaiting a response.
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