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Early morning computer outage fixed for American Airlines

FILE - In this July 17, 2019 file photo American Airlines planes are parked on the tarmac at Phoenix Sky Harbor International Airport in Phoenix. American Airlines Group Inc. (AAL) on Thursday, April 22, 2021, reported a loss of $1.25 billion in its first quarter. (AP Photo/Ross D. Franklin, File)
FILE - In this July 17, 2019 file photo American Airlines planes are parked on the tarmac at Phoenix Sky Harbor International Airport in Phoenix. American Airlines Group Inc. (AAL) on Thursday, April 22, 2021, reported a loss of $1.25 billion in its first quarter. (AP Photo/Ross D. Franklin, File) (Copyright 2019 The Associated Press. All rights reserved)

MIAMI – A computer glitch involving a third-party company led to issues Friday morning as American Airlines travelers were trying to check in for flights nationwide.

But the issue was resolved by 6 a.m.

“Earlier today, Sabre had a technical issue that impacted multiple carriers, including American,” an American Airlines spokeswoman said in a statement. “This issue has been resolved and systems are coming back online. We apologize to our customers for the inconvenience.”

According to a tweet from John F. Kennedy International Airport, JetBlue was also experiencing issues Friday morning with its check-in system nationwide.

It wasn’t immediately clear how many flights were delayed or canceled at South Florida’s airports due to the glitch.


About the Author:

Amanda Batchelor is the managing editor for Local10.com.