Vittorio Zunino Celotto/Getty Images Entertainment(CNN) - Last month, fashion house Chanel appointed its first head of diversity and inclusion.
But what they collectively reveal is that the fashion industry is struggling -- at times -- to keep up with tech-savvy consumers who are ready to call out companies in real-time for insensitive imagery.
In 2018, The Business of Fashion found diversity to be lacking at the highest levels of leadership after studying 15 of the largest public companies in fashion.
Take the snarky Diet Prada, an Instagram account (with a cult following of 1.5 million "Dieters") that calls out copycat scandals and hypocrisy in the fashion industry.
"The (American) fashion industry ... has so far struggled to reflect the country's diversity in its workforce across all levels," the briefing stated.