MIRAMAR, Fla. – A video shows a U.S. Postal Service carrier grabbing packages and carelessly throwing them out of a mail truck in Broward County. It was raining as the carrier was flinging the packages on the street.
The video, sent by a Broward couple to Local 10, was recorded on Sept. 8 in Miramar.
“Yeah, they were frustrated, saying that they hated that route and that it is super complicated,” said one of the people, who wanted to remain anonymous, that sent in the video. “I do understand that for one person it might be difficult, but they have to figure it out at the end of the day because it is people’s information on the line.”
Residents had noticed mail that was supposed to be delivered about 4 p.m. was delayed to 10 p.m. Sometimes they were just not receiving any mail.
“We apologize for the behavior depicted in the video provided to us," Debra J. Fetterly, a USPS spokesperson wrote in a statement. “Local postal management is researching the matter and will take appropriate action.”
There have been added difficulties for USPS workers during the coronavirus pandemic.
Have you experienced anything like this in South Florida? If so, send your tips to Share@Local10.com.
The complete USPS statement:
The Postal Service is committed to providing outstanding service to its customers and postal employees take great pride in their work delivering for the American public. The vast majority of the more than four billion packages shipped using the U.S. Postal Service each year arrive swiftly, safely and intact. However, even one mishandled package is unacceptable and does not reflect the careful efforts of the thousands of professional, dedicated carriers and clerks in our workforce. The Postal Service takes the concerns of our customers very seriously and we apologize for the behavior depicted in the video provided to us. Local postal management is researching the matter and will take appropriate action.
MORE ON MAIL