Starbucks turns to a celebrity CEO as it struggles to define itself for an era of mobile orders
Fifty-three years after its founding, Starbucks is unhappy with what it’s become – and trying to figure out how to meet customers’ changing needs without losing its coffeehouse roots.
Starbucks is giving its new CEO a huge pay package and not making him move to Seattle
Starbucks' incoming CEO could make well in excess of $100 million in his first year with the company under an incentive-laden contract, and he will not be required to relocate from his home in California to Seattle, the home of the global coffee giant.
Stock market today: Wall Street ticks higher after inflation data clears the way for cuts to rates
Wall Street ticked higher after the latest update on inflation came in almost exactly as economists expected.
Microsoft says that a cyberattack triggered the hours-long outage impacting Azure customers
A global Microsoft Azure outage that impacted a range of services for consumers Tuesday — from reports of stalling Outlook emails to trouble ordering on Starbucks’ mobile app — was triggered by distributed denial of service cyberattack, according to the tech giant.
Supreme Court, siding with Starbucks, makes it harder for NLRB to win court orders in labor disputes
The Supreme Court has made it harder for the federal government to win court orders when it suspects a company of interfering in unionization campaigns in a case that stemmed from a labor dispute with Starbucks.
Walmart's strong first quarter driven by consumers seeking bargains with inflation still an issue
Walmart is reporting another quarter of strong results as its low prices pull in shoppers scouring for discounts with inflation stubbornly high.
US consumer sentiment drops to 6-month low on inflation, unemployment fears
Consumer sentiment fell sharply in May to the lowest level in six months as Americans cited concerns about stubbornly high inflation and interest rates and fears that unemployment could rise.
Salad chain says a cleaner farming method will offset adding steak to its menu. What is it?
The announcement of Sweetgreen salad chain that it’s adding beef to its menu led to strong reactions online, with customers questioning the company’s carbon neutral plans.
Former Starbucks CEO Schultz says company needs to refocus on coffee as sales struggle
Former Starbucks CEO Howard Schultz says the company’s leaders should spend more time in stores and focus on coffee drinks as they work to turn around flagging sales.
Starbucks reports weaker-than-expected fiscal Q2 results as customer traffic slows
Starbucks is reporting weaker-than-expected sales in its fiscal second quarter as customer traffic dried up in many key markets.
Starbucks appears likely to win Supreme Court dispute with federal labor agency
The U.S. Supreme Court has appeared to side with Starbucks in a case that could make it harder for the federal government to seek injunctions when it suspects a company of interfering in unionization campaigns.
Booming cold drink sales mean more plastic waste. So Starbucks redesigned its cups
Booming sales of cold drinks at Starbucks stores have created a problem: growing amounts of plastic waste from the single-use cups that Frappuccinos, Refreshers, cold brews and other iced drinks are served in.
Mideast Starbucks franchisee firing 2,000 workers after being targeted in Israel-Hamas war boycott
The Middle East franchisee of Starbucks has begun firing some 2,000 staff at its coffee shops across the region after the brand found itself targeted by activists during the ongoing Israel-Hamas war in the Gaza Strip.
Mother of disabled girl who was allegedly raped in Starbucks bathroom sues company, school district
The mother of an intellectually disabled girl has filed a lawsuit against Starbucks, Pittsburgh Public Schools and a property management company, accusing all three entities of negligence in creating the conditions that allegedly led to her daughter being sexually assaulted in the Starbucks bathroom and at a nearby empty property.
Supreme Court agrees to hear Starbucks appeal in Memphis union case
The Supreme Court has agreed to hear an appeal from Starbucks in a dispute with the National Labor Relations Board over workers who were trying to unionize a store in Memphis, Tennessee.
Starbucks sued by consumer group that calls its claim of ethical sourcing false and misleading
A consumer advocacy group filed a lawsuit against Starbucks Wednesday, saying the company’s claim that its coffee is ethically sourced is false and misleading.
Wells Fargo workers at New Mexico branch vote to unionize, a first in modern era for a major bank
Employees at a Wells Fargo bank in New Mexico have voted to unionize, the first time that workers at a major U.S. bank have attempted to organize in the modern era.
Starbucks labor report — demanded by shareholders — calls for better training on union issues
An independent review of Starbucks' labor relations concluded that Starbucks should better communicate its commitment to workers’ collective bargaining rights and train its employees to respect those rights.
In a reversal, Starbucks proposes restarting union talks and reaching contract agreements in 2024
Starbucks says it’s committed to bargaining with its unionized workers and reaching labor agreements next year.
McDonald's testing new CosMc's chain amid unprecedented global expansion
McDonald’s is testing a new restaurant format with customizable drinks and treats designed to appeal to afternoon snackers — and grab sales from competitors like Starbucks and Dunkin’.
South Florida Starbucks’ unionized workers set to walk off the job on ‘Red Cup Day’
Thousands of Starbucks employees at more than 100 stores across the country say they will walk off the job on “Red Cup Day” to protest against scheduling, pay and staffing, according to Starbucks Workers United.
Pumpkin spice helps Starbucks posts record sales, but growth may moderate in coming year
Customers fell for Starbucks’ fall menu in its fiscal fourth quarter, helping the company achieve record revenue with Pumpkin Spice Lattes and apple croissants.
Company bosses and workers grapple with the fallout of speaking up about the Israel-Hamas war
The fallout from the Israel-Hamas war has spilled into workplaces everywhere, with corporate leaders from the highest ranks of prominent companies weighing in with their views while workers complain their voices are not being heard.
Starbucks, Workers United union sue each other in standoff over pro-Palestinian social media post
Starbucks and the union organizing its workers sued each other Wednesday in a standoff sparked by a social media post over the Israel-Hamas war.
The power dynamic in labor has shifted and pickets are seemingly everywhere. But for how long?
From auto production lines to Hollywood, the power of labor unions is back in the national spotlight.
Citing sustainability, Starbucks wants to overhaul its iconic cup. Will customers go along?
For a generation and more, Starbucks' throwaway cup has been a cornerstone of consumer society, first in the United States and then globally.
Pumpkin Spice Lattes from Starbucks are back today, including new fall menu items
Grab your scarf, oversized brimmed hat and a spooky movie, because Pumpkin Spice Lattes from Starbucks are officially back today!
Starbucks reports record revenue as China booms, but sales still fall short of expectations
Starbucks reported record revenue in its fiscal third quarter as sales in China roared back to life.
No more free coffee on your birthday? Companies rein in customer rewards programs — here's why
Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending.
Starbucks union says Pride weekend strikes closed 21 US stores
The union organizing Starbucks workers says a strike timed to Pride month closed 21 stores over the weekend, including the company’s flagship Reserve Roastery in Seattle.
Jury awards $25.6 million to white Starbucks manager fired after the arrests of 2 Black men
Jurors in federal court in New Jersey have awarded $25.6 million to a former regional Starbucks manager who alleged that she and other white employees were unfairly punished by the coffee chain after the high-profile arrests of two Black men in 2018 at a Philadelphia location.
Starbucks denies claims that it's banning Pride displays but union organizers are skeptical
Starbucks is denying union organizers’ claims that it is banning Pride displays in its U.S. stores in the wake of Target and other brands experiencing a backlash.
Starbucks leader grilled by Senate over anti-union actions
Longtime Starbucks CEO Howard Schultz insisted the coffee chain hasn’t broken labor laws and is willing to bargain with unionized workers during an often testy, two-hour appearance before the Senate Health, Education, Labor and Pensions Committee.
Woman caught on camera inside Miami Starbucks making hateful, homophobic comments
Viral video taken inside a South Florida coffee shop shows a woman allegedly targeting tourists with a homophobic rant.
Labor judge: Starbucks violated worker rights in union fight
A federal labor judge has ordered Starbucks to reinstate seven fired workers after finding that the company violated labor laws “hundreds of times” during a unionization campaign in Buffalo, New York.
Olive oil in coffee? New Starbucks line a curiosity in Italy
Putting olive oil in coffee is hardly a tradition in Italy, but that didn’t stop Starbucks interim CEO Howard Schultz from launching a series of beverages doing just that in Milan.
Starbucks' Schultz declines to appear before Senate panel
Starbucks’ interim CEO Howard Schutz has declined a request to appear before a Senate committee seeking to question him about the coffee chain’s response to an ongoing unionization campaign at the company’s U.S. stores.
It’s a ‘grande’ new way to fly: Check out this new Starbucks and Delta loyalty program
Starting on Wednesday, U.S. customers who link Delta SkyMiles and Starbucks Rewards loyalty programs will earn one mile on every $1 spent on eligible purchases at Starbucks.
Labor board files complaint against Starbucks over pay offer
The National Labor Relations Board says Starbucks is violating U.S. labor law by withholding pay hikes and other benefits from stores that have voted to unionize.
Starbucks must reinstate fired workers, federal judge rules
A federal judge is ordering Starbucks to reinstate seven employees in Memphis, Tennessee, who were fired earlier this year after leading an effort to unionize their store.
Starbucks Pumpkin Spice products now on store shelves!
It’s fall y’all! Well, technically it’s not fall until Sept. 22, but Starbucks kicked off the season early with the release of its Pumpkin Spice products this week at grocery stores.
Starbucks head of North America business leaving company
Rossann Williams, Starbucks’ North America president who’s been a prominent figure in the company’s push against worker unionization, is leaving the company after 17 years.
Workers vote to become first unionized Starbucks in Alabama
Starbucks has until later this week to file objections after workers at a shop in Birmingham became the first of the company’s outlets in Alabama to vote to organize.
Starbucks will cover travel for workers seeking abortions
Starbucks says it will pay travel expenses for U.S. employees to access abortion or gender-confirmation procedures if those services aren't available within 100 miles of a worker’s home.
Slightly more Americans seek jobless aid last week
The number of Americans applying for jobless aid ticked up slightly last week but the total number of Americans collecting benefits remained at its lowest level in more than five decades.
Seattle Starbucks unionizes in coffee giant's home city
Baristas and other employees at a Seattle Starbucks have voted to unionize, the first such vote in the city where Starbucks originated and the latest in a nationwide push to organize the coffee shop chain.
Labor foe Schultz returns as Starbucks union effort grows
From the time he bought Starbucks in 1987 to the time he stepped down as chairman in 2018, Howard Schultz successfully fought attempts to unionize Starbucks’ U.S. stores.